Shipping & Returns
+ We are currently offering free local delivery (to Jackson, Wilson + Teton Village) and curbside pick up. To organize drop off or pick up: please text 307-699-2951 and we will get everything organized!
Shipping: Our goal is to ship products within 1-2 days of purchase. Everything ships Priority Mail or First Class USPS. If you need it sooner, just email us and we'll work out the details.
Gifts: Shoot us an email immediately at firstname.lastname@example.org after you place an order if you need to change anything (shipping address, gift wrap, note, etc.) We gift wrap for free, all you've got to do is ask!
Returns: We hope you are over the moon with your purchase from Roam. If an item arrives broken or damaged, contact us asap and we'll work out an exchange. All other returns will be handled on a case-by-case basis for store credit. Please email us at email@example.com within a week of your receipt of an item you wish to exchange. Buyer will be responsible for return shipping and delivery confirmation.
Workshops: No refunds are offered for workshop cancellations.